About The ENFORCER®

The ENFORCER® call processing system is a comprehensive, self-contained call processing platform used by inmates to make phone calls from within a correctional facility. This system provides an extensive and flexible set of administrative, security, and investigation tools. All components needed for placing, recording, and monitoring calls as well as collecting data are contained in a system that is customized for your correctional agency or facility. The ENFORCER® is designed to provide:

• the facility with a feature-rich toolset for managing inmate calls and frequently called phone numbers.
• call monitoring and recording.
• user access to call records information and call recordings.
• advanced security, fraud control, and investigation tools.
• a wide range of billing options for inmate calls.
• an improved calling experience for inmates.

The ENFORCER® platform is comprised of a group of advanced technology hardware and software components. All components needed for placing, recording, and monitoring calls as well as collecting data are contained in a single system.

All hardware components are state-of-the-art devices made by industry-leading companies. No proprietary hardware components are utilized in The ENFORCER® system. Software components include a Linux operating system, a reliable and scalable database management system, and a standard Windows® user interface.