This wiki is designed to assist correctional facility administrative personnel, correctional facility security personnel, and law enforcement personnel with learning and using The ENFORCER® platform.

Additionally, this wiki is designed to assist ICSolutions® technical support personnel in providing assistance and troubleshooting services for customers of The ENFORCER®. This wiki provides process overviews, user procedures, comprehensive reference information, and site administration procedures for The ENFORCER®. This wiki can be used as a training tool as well as a day-to-day reference for using The ENFORCER®.

The information and data provided in this document are confidential and proprietary to Inmate Calling Solutions, LLC® (“ICSolutions”). Use, copying, and/or dissemination of this information through any means are subject to the terms and conditions of ICSolutions’ proprietary information agreement for which this document is provided. For questions about the terms and conditions, or to request permission to copy or otherwise distribute any information herein, please contact ICSolutions’ Compliance Department by emailing customer@icsolutions.com. The ENFORCER® is a registered trademark of ICSolutions. The Visitor™ is a trademark of ICSolutions. Point-of-Sale Prepaid CollectSM and PSPCSM are service marks of ICSolutions®. Windows®, Internet Explorer®, Windows Media®, Windows XP®, and Excel® are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Adobe® and Adobe® Reader® are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Google Chrome™ browser is a trademark of Google LLC. Other names may be trademarks of their respective owners.